elgiganten retail shop

“Rigorous testing in actual shop environment convinced us.”

Elkjøp is the largest consumer electronics retailer in the Nordic countries. Elkjøp is operating under its own name in Norway, as Elgiganten in Sweden and Denmark and as Gigantti in Finland. We now use PiceaSwitch™ and PiceaDiagnostics™ in all of our 400+ retail shops in six Nordic countries. The results of an extensive and rigorous testing in real shop environment convinced us, when it comes to both efficiency and reliability.

– Ove Lyngøy, Commercial Services Development Manager at Elkjøp Nordic

“PiceaSwitch offers added value to our in-store customers.”

We started using PiceaSwitch™ in January 2015 because of its added value to our Telefonica shop customers. Being a software-only solution it is fast, easy to use and provides the best features currently on the market.

– Birgit Fortis, Senior Project Manager in Planning, Transformation & Multichannel Management, Telefónica Germany

swisscom it retail shop

“The fastest and easiest solution on the market improves our customer experience.”

We signed a three-year agreement to have PiceaServices™ in daily use in over 120 shops. The agreement includes an option for PiceaEraser™ and PiceaDiagnostics™ products for point of sale usage as well.

A three-months testing period revealed that PiceaServices™ is up to twice as fast as alternative products.

As PiceaServices™ software is currently the fastest and most easy-to-use solution on the market, it enables us to improve our customer experience.

– Adrian Kobler, Project Manager, Swisscom

ras infotech limited

“PiceaEraser™ offers unique technology and is cost-efficient to use.”

A data breach is a growing fear for many of our critical enterprise customers. We have selected Piceasoft because of their flexibility and speed of delivering customized services. With PiceaEraser™ Online, our customers can easily eradicate all the sensitive data from their mobile devices, eliminating the risk and fear of data breaches. The solution is cost-efficient and it’s unique technology is not offered by anyone else in the market.

In the future, we will offer Piceasoft’s full product portfolio to our customers in Middle East and India. The initial number of shops where the solutions will be offered is expected to grow to thousands.

– Mohamed Akram Khazi, RAS Infotech Limited, CEO-MENA

You challenge, we deliver.

Net Promoter Score does more than measure client satisfaction in general: it measures loyalty and trust, and reveals future needs. That’s why we use NPS.

In October 2016 we did an NPS survey with some of our largest clients. We got some very encouraging figures on product satisfaction and useful feedback for our continuous product development.

  • Very satisfied and satisfied 94.2%
Elkjop

Elkjop / Gigantti / Elgiganten – The largest electronics retail store in the Nordics.

Telenor

Telenor Group is one of the world’s major mobile operators.

Telefonica

Telefonica – Top 5 global mobile operator, uses Piceasoft Switch in retail stores (e.g. O2).

Telia

Telia – one the leading operators in Europe.

Alternativ Data

Alternativ Data – The leading IT asset disposal company in Norway.

Swisscom

Swisscom – The number one operator in Switzerland.

Orient computer

Orient – Leading IT decommising company in Japan.

TFK Austria

TFK Austria – A leading distributor in the Austrian telecommunication products.

RAS Infotech

RAS Infotech – The leading IT security and mobile solutions distributor in Middle East and India.

Gravis Mobilcom Debitel

Mobilcom Debitel – One of the largest mobile telephone services providers in Europe, offering a wide range of telecommunication products.

Brodos

Brodos – One of the three leading mobile communications distributors in Germany.

Bauxite

Bauxite – The fastest growing independent retailer in Italy.

TEKES

Piceasoft collaborates with TEKES as part of YIC program (Young Innovative Companies). TEKES is the most important publicly funded expert organisation for financing research, development and innovation in Finland.

Mobis Electronics

Mobis Electronics – Leading phone distributor in Balkan region.

Kolme

Kolme – One of the largest Italian IT distributors.

Mobilezone

Mobilezone is the leading independent telecommunication specialist for mobile and landline connection in Switzerland.