After an extensive pilot phase and based on overwhelmingly positive feedback from Gigantti KnowHow personnel, two Piceasoft Point of Sale services, PiceaSwitch™ and PiceaDiagnostics™, were taken into active use in April 2016.
On Wednesday, 21 September 2016 the annual results of the retailer chain Gigantti were published showing a significant improvement over the previous fiscal year. PiceaSwitch™ is used by Gigantti for transferring mobile phone content from old to new phones.
“The importance of services continues to grow. We sell more and more maintenance services for computers, television set installations, and content transfer services for mobile phones. Their impact on the profit margin has been growing since their rollout during the previous autumn,” said Irmeli Rytkönen, Gigantti CEO.
“We are proud to have contributed to the Gigantti success. All our partners report increased customer satisfaction rate. PiceaServices™ improve customer retention rate, enable extension of service offering and provide additional income when selling new devices,” said Jyri Roselius, Piceasoft CEO.
Source: Tammilehto, P. 2016. Remarkable result of the retailer chain Gigantti – Rollout of the new retailer chain Power did not have any effect. Kauppalehti. Published: 21.September 2016. http://m.kauppalehti.fi/uutiset/gigantin-kate-paranee-palvelujen-kaupalla/a62vsdpg
About Piceasoft Ltd
Piceasoft is the leading software solution vendor for retail stores, service centers and consumers. Product portfolio includes fast and easy-to-use data transfer between any two mobile devices — even from different platforms, tools to help retail stores avoiding No Fault Found (NFF) returns and unnecessary repair center deliveries and the software product that enables safe disposal, reuse or resale of mobile devices by permanently erasing all the sensitive user data. Our Product portfolio enables operators to provide comprehensive services for their customers in all delivery channels. More information about Piceasoft and its products can be found at www.piceasoft.com.