Optimizing in-store service experience for mobile device trade-ins
Customer experience plays an essential role in the success of retail businesses. Trade-in programs provide a great way to introduce…
Minimizing E-waste: Piceasoft’s role in a more sustainable future
Every year on October 14th, International E-Waste Day serves as a global reminder of the growing electronic waste (e-waste) crisis.…
Yettel integrates PiceaOnline Mobile SDK into their app to launch a fully digital Smartphone Diagnostics service
Yettel Bulgaria, a leading telecom operator in its region, has integrated Piceasoft’s Picea® Online Mobile SDK into its app, launching…
Faster mobile device diagnostics with automatic iOS app trust authentication in PiceaVolume
Operational efficiency is paramount for companies handling large volumes of mobile devices. Picea® Volume is designed to process multiple devices …
Detecting User Accounts On Mobile Devices For Better Resell Value
When mobile device processors receive used devices in bulk for refurbishment and resale, they follow key steps to ensure efficient…
Maximizing resale value: how identifying operator-specific mobile devices benefits trade-in vendors and recyclers
Mobile device trade-in vendors and recyclers who handle large volumes of used devices aim to maximize efficiency, performance, and…
How to effectively help prevent NFF repairs for mobile devices
Consumers returning non-defective mobile devices for repair pose a significant challenge for mobile operators, retailers, and repair companies. Consumers perceive…
Enhancing service experiences with a troubleshooting assistant in consumer’s pocket: The value of self-support for mobile devices
Mobile devices are integral to consumers’ lives, keeping them connected, informed, and entertained. But what happens when issues arise? Self-support…
Ensuring Information Security at Piceasoft: The Role of ISO 27001 Certification
Piceasoft is a company that takes information security and data privacy seriously. The company operates with demanding B2B customers globally…