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Piceasoft brings AI-powered screen grading to consumers at home

Piceasoft, Europe’s leading provider of mobile device lifecycle software solutions, brings AI-powered screen grading to consumers at home or on the move, to automatically analyze the condition of the mobile device screen. The AI-powered screen grading is available in Picea® Services Mobile, which offers a fast, easy, and consistent way to automatically analyze and grade the mobile device’s screen condition remotely while the device is still in the consumer’s hands.

PiceaMobile enables B2B customers to quickly implement and easily promote mobile services to consumers. Leveraging the power of artificial intelligence, the new feature analyses the mobile device screen as part of the overall device diagnostics flow. The AI screen grading gets accurate and reliable data on the screen condition and reduces human error, subjectivity, and variance in screen grading. AI-powered screen grading creates new business opportunities, for example, for companies who offer trade-in programs, insurance, or microloans to mobile device users.

The new screen grading feature is easy for consumers, who can use available Android, iOS, or Huawei phones with the Picea® One app to capture a photo of the device screen that is being analyzed. Using another device is proven to be easier to use and provides better quality results than using a mirror. The AI-Powered Screen Grading uses the image, Piceasoft’s data, and artificial intelligence algorithms to analyze and grade the screen condition.

“The device screen, which can easily get broken or cracked, is one of the most expensive parts of mobile devices. As the level of damage is often difficult to visually evaluate, we introduce artificial intelligence to help consumers accurately diagnose the screen,“ says Pia Kantola, Piceasoft CEO.

This is a value-added feature (AI Grading) that customers can request as part of the PiceaServices Mobile product. When a B2B customer has ordered the feature, it is enabled in the Product Management toolset (PMC). Piceasoft customers get access to the web-based Picea® Services Product Management (PMC) toolset where they can select the device identification checks and diagnostics tests to run on the consumer’s phone. Customers can take the grading feature into use as part of the mobile custom workflow.

After screen grading, B2B customers see the result as a grade for the device screen condition and can give a more accurate offer for device trade-in, insurance, repair, or microloan. A full audit trail is available in Reporting or via Reporting API including the original photo of the screen and grading result in compliance with privacy rules.

Piceasoft increasingly builds on data and AI-driven platforms to offer more intelligent products and services. The company invests in data, its quality, and artificial intelligence algorithms to further expand test cases and to decrease manual work in mobile device diagnostics. The company has previously introduced AI-powered screen grading as part of its Diagnostics solution for point of sales and care points.

Existing PiceaMobile customers can get a free demo and ask for a quotation for the new AI-Powered Screen Grading solution by contacting their Piceasoft representatives or sales@piceasoft.com.

New PiceaMobile customers can try the new solution for free by filling in the demo request form and indicating their interest in PiceaMobile with the AI-powered screen grading feature.

About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting the mobile device buyback, repair, and recycling business. Our software products are easy to use and offer added value to the end-user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.