As the competition in engaging the customers’ attention and loyalty increases and as the mobile phone market starts including trade-in of old phones, retail shops are focusing on and creating added value into customers’ shopping experience. As a response Piceasoft launches new integrated PiceaServices software package to strengthen new mobile device sales and to provide trade-in at retail shops as a customer service.
The software makes it easy to transfer the content from an old device to a new one, to evaluate old device’s quality and price, and to securely erase its memory. Major mobile operators and retail chains, including Vodafone, Telefonica, Telenor and Elkjøp/Elgiganten/Gigantti, use the Piceasoft software in their stores to make changing or recycling a mobile device as painless for their customers as possible. The software is used in 62 countries and supports 18 languages.
“Piceasoft now extends its solution in every single aspect of mobile device life cycle, from smooth introduction of a new phone through safe and fast data transfer to a reliable diagnostics and data erasure for repair, future buyback and recycling”, says Jyri Roselius, CEO of Piceasoft.
Piceasoft’s new features allow verification, diagnostics and data erasure on multiple devices at the same time, thus enabling efficient workflow. The refreshed user experience design enables more user-friendly and faster problem solving in stores and new iOS and Android applications allow cost efficient diagnostics testing by consumers. User experience is aligned for both iOS and Android platforms. The improved reporting tool provides for example daily, weekly or monthly summary emails and allow cost efficient diagnostics testing by consumers. The new features are presented in detail at Piceasoft website, www.piceasoft.com.
The new features strengthen Piceasoft’s position as a leading company to extend the lifecycle of mobile devices and thus enhance sustainability. Piceasoft removes the obstacles related to data transfers and erasing when changing or reselling a smartphone at retail.
“There used to be inherent risks and time commitments that most people and businesses did not want to deal with. We have made switching phones and phone recycling both easy and safe”, says Samuli Ylinen, Product Director.
Piceasoft Ltd
Jyri Roselius
CEO
Further information: Jyri Roselius CEO, Piceasoft Ltd
Tel +358 40 530 2601, jyri.roselius@piceasoft.com
About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting mobile device buyback, repair and recycling business. Our software products are easy to use and offer added value to the end user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.
Piceasoft product portfolio improves and streamlines mobile phone trade-in:
PiceaSwitch
• Reliable transfer of all personal content on any major phone platform
• Safe, fast and easy transfer without hassle
• New devices supported on day one
• Secure backup to cloud, USB memory stick and local hard disk
• No separate hardware, no nonsense.
PiceaDiagnostics
• Avoid No Fault Found (NFF) returns and unnecessary service process
• Avoid unnecessary usage breaks
• In-depth mobile health scan and fastest diagnostics
• Full audit trail to guarantee proper service process
• Ensure fair used phone pricing for trade-in.
PiceaEraser
• Full device data erasing for safe recycling
• Full audit trail for data erasure, including reporting
• ADISA certified data erasure guaranteeing compliance with legislation, for example with EU GDPR
• No more personal data in the wrong hands
• Old device can safely be sold, recycled or given away.
PiceaReport
• Follow-up your PiceaServices usage
• Foresee your business future
• Real-time phone market information for manufacturers, operators and vendors
• Web reporting tool for business analytics
• Big Data. Instant, reliable and comprehensive information automatically.
PiceaTrade-In
• Accurate and fair Trade-In and resale prices
• All-In Trade-In solution for vendors: Verify, Diagnostics, Switch, Eraser
• Enables simplified and fast logistics
• System integration interfaces to Trade-In services.
PiceaVerify
• Reliable identification of device manufacturer and model
• Apple activation lock status check
• Google device protection status check
• Device stolen check
• Never again lose money by buying unsellable phone.
PiceaVolume
• Cost efficient and fast solution for recycling, refurbishment and repair
• Simple and efficient process for diagnostics and erasure for large volumes
• Full device data termination for safe recycling
• Full audit trail for data erasure, including reporting
• ADISA certified data erasure guaranteeing compliance with legislation, for example, with EU GDPR
• No more personal data in the wrong hands.
Contact & Sales:
tel. +358 10 504 0771
e-mail: sales@piceasoft.com